Operations Analytics


About me

I am a logistician and data scientist, at Rutgers University Camden. I work on retail and frontline services, making key goods and services available and figuring out how those products help people. Before Rutgers, I worked in industry in operational and analytics roles, with UN postings including in Somalia plus analysis roles at a major public ambulance service and the largest nonprofit hospital in New York City.


Work

These are places I’ve worked at the past few years.

Helping with analytics for network design, at NYC’s largest nonprofit hospital.

NewYork-Presbyterian Hospital Strategic Analytics Team, ’24

Managed Somalia’s food stamps program through the recent drought and before that worked on the Ukraine response to help restart grain exports.

United Nations World Food Program Somalia Country Operation, ’23

United Nations World Food Program Ukraine Country Operation, ’22

Delivered fleet capacity and demand analytics on COVID, opioids, and car crashes to leadership in Boston’s public ambulance service.

City of Boston Emergency Medical Services, ’20-’23


Teaching

These are courses I’ve recently taught or will be teaching soon.

Building practical understanding on operations.

Rutgers Camden Operations and Supply Chain Management (G), ’24

MIT Supply Chain Planning (now Supply Chain Analytics), ’19, ’20, ’21 as TA

MIT Introduction to Operations Management, ’20 as TA

MIT Manufacturing Systems and Network Design, ’20 as TA

Exploring problems at the intersection of policy and operations.

US Naval War College Humanitarian assistance and disaster relief sequence part II, ’21

MIT elective course on technology and disasters, ’19 as TA


Operations Research

These are write ups from recent partnerships and field studies.

Operations analysts and city planners should work together to solve urban problems — but, first, should learn from the challenges with collaborations that unfolded 50 years ago.

Mark Brennan. 2024. “Revisiting equity in urban operations management 50 years later: What do city planners have to say?” Production and Operations Management. In press.[This is open-access; download it free here.]

Capacity planners in ambulance services can get efficiency and likely effectiveness gains from designating one ambulance squad for 911 calls involving opioids and homelessness, a casual study indicates. Massachusetts drew on this in a helpful 2023 report about care delivery. This was the runner up to the INFORMS MSOM Society Award for Responsible Research.

Mark Brennan, Jonas Jonasson, Sophia Dyer, James Salvia, Laura Segal, Erin Serino, and Justin Steil. 2024. “The policy case for designating EMS teams for vulnerable patient populations: evidence from an intervention in Boston.” Health Care Management Science. 27(1): 72–87. [This is open-access; download it free here.]

Inventory managers in the agricultural sector in Senegal actually face quality risks more than any others including financial risks, based on a door-to-door survey of retailers in 35 cities in a region. This was supported by Community Jameel.

Mark Brennan, Stephen Graves, Jonars Spielberg, Bish Sanyal. 2022. “Operations, risk, and small firms: Field results from irrigation equipment vendors in Senegal.” Production and Operations Management. 31, 3594 – 3610. [This is open-access; download it free here.]

Manufacturing managers working in the Ugandan agriculture sector would lean toward under-producing stocks, based on an experimental lab exercise in Kampala. This was supported by the US Agency for International Development.

Jaime Andres Castaneda, Mark Brennan, and Jarrod Goentzel. 2019. “A behavioral investigation of supply chain contracts for a newsvendor problem in a developing economy.” International Journal of Production Economics. 210, 72 – 83.


Urban Planning and Policy Research

These are articles from recent nationwide econometric studies or analyses of city and federal operations.

Housing planners should expect the most affordable rental stocks to jump 5% in price after floods, a causal national analysis shows.

Mark Brennan, Tanaya Srini, Justin Steil. 2024. “High and dry: rents after disasters.” Urban Affairs Review. [This is open-access; download it free here.]

Capacity planners in ambulance services should prepare for a jump in demand for care six days after citywide cases of COVID spike.

Justin Steil, Sophia Dyer, Laura Segal, Erin Serino, and James Salvia. 2022. “Policy-relevant indicators of COVID-19 patient encounters in an urban ambulance system.” Journal of Urban Health. 100, 11-15. [This is open-access; download it free here.]

Housing planners appear to grow their low-income rental inventory after floods–and this happens mostly out of floodplains–according to a causal analysis of nationwide data.

Mark Brennan, Aditi Mheta, and Justin Steil. 2022. “In harm’s way? The effect of disasters on the magnitude and location of Low-Income Housing Tax Credit allocations.” Journal of Policy Analysis and Management. 41 (2), 486-514

Housing planners should expect inventory turnover in the form of evictions–especially in expensive areas–to spike after disasters, a causal analysis of nationwide panel data shows. This was covered by the Associated Press, Urban Institute, and the Connecticut Mirror.

Mark Brennan, Tanaya Srini, Justin Steil, Miho Mazereeuw, Larisa Ovalles. 2022. “A perfect storm? Disasters and evictions.” Housing Policy Debates.32 (1), 52-83.

Most housing planners at state agencies do not have specific rules about siting buildings for low-income renters away from floodplains. The National Low Income Housing Coalition wrote a helpful summary.

Aditi Mheta, Mark Brennan, and Justin Steil. 2020. “Affordable housing, disasters, and social equity.” Journal of the American Planning Association. 86 (1), 75-88.

USAID supply planners can get timeliness and cost gains from modernizing how food is bagged in the American food aid supply chain, based on a large pilot procurement. A major development news agency Devex covered this and it was supported by the US Agency for International Development.

Mark Brennan, Prithvi Sundar, Jarrod Goentzel, Dan Frey, and Joanne Mathias. 2019. “One more tool in the food aid toolbox? Experimental evidence from eastern Africa on packaging.” Food Policy. 88, 101746.


Outreach

These are some opinion pieces I’ve written.

Old New Jersey history and practical fixes can tell us how supply chains might be supported and organized.

Mark Brennan. “Pinelands’ history holds clues to U.S. steelmaking future.” Editorial. The South Jersey Times. [Trenton, NJ] 10 June 2024. Print.

Mark Brennan. “20 years after Hurricane Floyd, what has changed?” Editorial. The Asbury Park Press. [Asbury Park, NJ] 5 December 2019. Print.

Mark Brennan. “Is NJ Still the Garden State? 2017 Census Will Offer an answer.” Editorial. The Star-Ledger. [Newark, NJ] 14 January 2017. Print.

Mark Brennan. “Providing New Jersey Kids with Free Meals an Essential Part of Summer Programs.” Editorial. The Star-Ledger. [Newark, NJ] 27 June 2015. Print.

Similarly, history plus some practical solutions can tell us how key chains in the region and nationally might be organized.

Tommy Tobin and Mark Brennan. “Putting Hunger Back on our Policy Menu.” Editorial. The Hill. [Washington DC] 8 January 2020.

Mark Brennan. “Meals Coverage Shouldn’t Lapse in Summer.” Editorial. The Capital Gazette. [Annapolis, MD] 3 June 2016. Print.